Privacy Policy

A legal disclaimer

At Melody Kissoon ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.melody-kissoon.com.

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

You may voluntarily provide personal information when you:

Complete a contact form
Send us an emails
Book a consultation or appointment
Subscribe to a newsletter
Request information about our services

This information may include:

Name
Email address
Phone number
Company name (if applicable)
Any information you choose to include in your message

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type
Device information
Pages visited
Date and time of your visit
Referring website

This information helps us improve our website and user experience.

2. How We Use Your Information

We use your information to:

Respond to your enquiries
Provide our services
Communicate with you
Improve our website
Monitor website performance and security
Comply with legal obligations

We will never sell your personal information.

3. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

Remember your preferences
Analyse website traffic
Improve website functionality

You can disable cookies through your browser settings. Please note that some parts of the website may not function properly if cookies are disabled.

4. Analytics

We may use website analytics services (such as Google Analytics or similar tools) to understand how visitors use our website.

These services may collect anonymous information including:

Pages visited
Time spent on the website
Device and browser information

This information is used only to improve our website and services.

5. Third-Party Services

Our website may contain links to third-party websites or use third-party services such as:

Booking platforms
Social media platforms
Embedded videos
Payment providers (if applicable)

We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies.

6. How We Protect Your Information

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

7. How Long We Keep Your Information

We retain personal information only for as long as necessary to:

Provide our services
Respond to enquiries
Meet legal and regulatory obligations
Resolve disputes

When your information is no longer required, it will be securely deleted.

8. Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Restrict or object to processing
Withdraw consent where processing is based on consent
Request a copy of your data (data portability)

To exercise any of these rights, please contact us using the details below.

9. Children's Privacy

This website is not intended for children under the age of 13 (or the applicable minimum age in your jurisdiction), and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Melody Kissoon

Email: info@melody-kissoon.com

Website: www.melody-kissoon.com